Mobile Work Order Management Software

eFACiLiTY^® Mobile

eFACiLiTY^® Mobile works on devices like Mobile Phones, PDAs (Personal Digital Assistant) and Tablets running on any of the following operating systems:

Microsoft Windows Mobile 5, 6, 6.1, 6.5
Microsoft Windows Phone 7.0, 7.5, 8.0
Apple iOS 4+
Google Android 2.3+, 4.0+
BlackBerry OS 6+, Tablet OS 1+

This enables the eFACiLiTY^® to be extended to service technicians performing the facility management and maintenance operations and managers overseeing them using devices like Windows Phones, Apple iPhones, Apple iPADs, Android Phones, Android Tablets, BlackBerry Phones, BlackBerry Tablets etc on the move.

eFACiLiTY^® Mobile Online: The online version runs on devices using GPRS / WiFi and connect to the eFACiLiTY^® server application to access the live data and perform live operations.

eFACiLiTY^® Mobile Offline: The offline version is used in situations where the GPRS / WiFi connectivity to the eFACiLiTY^® server application is not feasible and in this scenario the data transfer happens periodically by way of connecting to the server application when the connectivity is available in a batch processing mode.

Key Features

Maintenance & Facilities Management:
Asset Tracking

Asset creation by capturing basic equipment details
Periodic asset validation by comparing the data captured in the mobile / PDA device against the asset register
Asset movement capture

Work Order Processing

View assigned work orders
Update completed work details
Update time spent against the work order (Time Card)
Update Consumables utilized against the work order

Inspection and Audits

Equipment Inspection
Building Audits
Safety Audits
Cleaning Audits

Helpdesk Calls

Record or Report Calls, Requests and Issues
View assigned calls
Update findings, call related response
Complete assigned calls

Meter Readings

Record tenant meter readings for Tenant Billing
View consumption details

Facility Booking

Meeting room / facility reservation
Order catering
Invite external and internal attendees
View meeting schedules

Visitor Registration

Pre-register visitors
Approve appointment requests

By extending eFACiLiTY^®'s end-user oriented features to smart phones, tablets and mobile devices, the user experience and convenience increase multi-fold.

The ability to direct service calls and work orders with complete information on the asset, the location of the asset, the problem and the details of the work to be carried out, the tools required, the spares to be used etc. directly to technicians mobile devices enhances significantly the efficiency, quality of work and the speed of service to the end-users.